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![[Dividing Line Image]](images/div.gif)
Pricing & Contract Support
Services
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Pro-Rated Service Charges provide total savings: |
Most Common Pro-Rate hourly services.
|
Item
|
Description
|
Rates/Hr
|
| Diagnostic |
Diagnostics
Services:
The minimum service charged on any
in-shop service. All other shop services are priced at category 1
rates. |
45.00 |
|
Miscellaneous
&
Telephone
Consulting |
Miscellaneous
and
Non-Computer:
Example of these services are cable installation, telephone repair,
www, etc. Telephone consulting over 10 minutes.
Saves over General Computer Services |
60.00 |
| Remote Services |
Remote Service
Support:
This service is provided for
Category 1 and 2 services remotely. Your basic network functions
must be operational to perform remote services. Someone must be
available on-site for remote services. Available nationwide.
Not recommended for dial-up service. |
75.00 |
| Category 1 |
General
Computer Support: **
This service is provided for
individual computer function on a stand-alone basis. Includes
standard OS, application and peripheral functions. |
85.00 |
| Category 2 |
Network
Support: **
This service is provided for
individual network connectivity function on a stand-alone basis.
Includes standard single path network and broadband services including
peripheral functions. |
110.00 |
| Category 3 |
Network
Integration
Support: **
This service is provided for
client/server network integration function on a multiple system basis.
Includes integrated multi- path networks and broadband services
including peripheral functions. |
150.00 |
** All on-site services are scheduled as a minimum
2 hour Category 1 appointment. If you are unable to make the scheduled
appointment, you must call and cancel a minimum of 24hrs prior or a minimum of 1 hour will
be charged if someone is not available or arrangements have not been met.
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Contract Services provide overall savings:
|
Flat Rates are for all contract services.
|
Item
|
Description
|
Period
|
Hours
|
Rates
|
Total
|
Standard
Flat Rate |
Standard **
Pre-Paid
Support:
Saves over the General Rate |
12/mo |
20 |
95.00 |
1700.00 |
Priority 1
Flat Rate |
Priority 1 **
Pre-Paid
Support:
Save 20%+ over the Standard Flat Rate |
12/mo |
50 |
90.00 |
4000.00 |
Priority 2
Flat Rate |
Priority 2 **
Pre-Paid
Support:
Save 30%+ over the Standard Flat Rate |
12/mo |
100 |
85.00 |
7500.00 |
** Travel time to your home or office is considered support time.
1. You may purchase Contract Support at anytime. Company checks are accepted.
2. Pre-Paid hours expire after the time period specified. The billing rate remains constant
for the duration of term. Billing rate for Pre-Paid hours are subject to
change after expiration. Pre-Paid hours are non-refundable and
non-transferable.
3. Rate adjustments are made on a "economic as needed" requirement and
do not affect existing contracts.
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